We may collect contact details (name, email, phone, billing and shipping addresses); order and transaction information (items, amount, status, shipping, returns, refunds); account details; communications with support; device and website usage information (browser, device, IP address, cookies, interactions); and payment-related information required by Shopify and payment providers. We do not store complete card numbers on our own servers.

Information may come directly from you; automatically through cookies, pixels, logs, and similar technologies; from Shopify, payment providers, carriers, and fulfillment partners; or from enabled advertising, analytics, and marketing services where permitted.

We use information to process and deliver orders; send confirmations, shipping and tracking notices; support customers; handle returns, refunds, and disputes; prevent fraud and security incidents; maintain and improve the site; personalize content and send permitted marketing; meet legal, tax, and accounting obligations; and establish or defend legal claims.

Our store may use cookies, pixels, and logs for site functionality, cart, checkout, preferences, analytics, security, fraud prevention, and permitted advertising. Browser and device controls may restrict cookies; disabling necessary cookies may affect functionality.

We may disclose information where reasonably needed to Shopify and e-commerce providers; payment processors and banks; carriers, warehouses, and fulfillment partners; customer service and communication providers; analytics, hosting, security, and fraud providers; permitted advertising and marketing providers; professional advisers; and authorities where required or permitted by law. Information may also be disclosed in a business reorganization or transfer subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use. Some enabled advertising disclosures may be treated as a “sale,” “sharing,” or targeted advertising under U.S. state privacy laws even without money changing hands. Eligible users may use available privacy controls or email service@orvenlith.com.

The store uses Shopify infrastructure. Necessary information may be processed by Shopify and applicable providers under their respective privacy practices and legal obligations.

Information is retained as reasonably necessary for orders, support, accounting, tax, fraud prevention, disputes, agreements, and legal requirements. Periods vary by data, purpose, and applicable law.

Depending on residence and applicable law, you may request access, correction, deletion, portability, opt-out of certain sale/sharing/targeted advertising or profiling, withdraw consent where relevant, appeal eligible decisions, and exercise rights without unlawful discrimination. Exceptions apply; identity verification may be required.

Email service@orvenlith.com with the subject “Privacy Request.” Describe the request and enough information to identify the account or transaction. Do not email complete payment credentials. Authorized agents may be asked for proof of authority, and we may verify your identity directly.

Use the unsubscribe link in promotional emails or contact us. Necessary transactional messages about purchases, shipping, returns, payments, security, or support may still be sent.

We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage is guaranteed completely secure. Protect your credentials and report suspected unauthorized activity.

This general consumer store is not directed to children. We do not knowingly collect their personal information in violation of applicable law. Contact us if you believe a child provided information improperly.

Because we and our providers may operate internationally, information may be processed or stored outside your location, subject to required legal safeguards.

Third-party websites and services follow their own privacy policies and terms. Review them before submitting information.

We may revise this policy when services, technology, business practices, providers, or requirements change. The current version will be posted here with an updated revision date; material changes may receive additional notice.